Privacy Policy

1. Community Standards

Property Rialto Nigeria is a professional marketplace. All users are expected to act with honesty and professionalism.

• Posting false or misleading information
• Harassment or abuse of other users
• Circumventing platform safeguards
• Collecting money under false pretences
• Impersonation of individuals or businesses
• Uploading illegal or harmful content

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2. Listing Policy

Permitted Listings

• Residential, commercial, and industrial properties
• Genuine and available listings only
• Correct category placement
• Accurate pricing

Prohibited Listings

• Ghost or fake listings
• Duplicate listings
• Fraudulent documentation claims
• Contact details in descriptions
• Incorrect property classification

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3. Privacy & Data Policy

Data We Collect

• Name, email, phone number
• KYC verification documents
• Platform activity
• Transaction references

How We Use Data

• Operate and improve platform
• Verify identity
• Process payments
• Send notifications
• Marketing (opt-in only)

Your Rights

• Access your data
• Correct inaccuracies
• Request deletion
• Opt-out of marketing
• Data retained up to 5 years

Data Security

• HTTPS encryption
• Secure payment processors
• Restricted data access
• 72-hour breach notification

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4. Subscription & Refund Policy

• No refunds except major outages (72+ hours)
• Third-party downtime not eligible
• Policy violations void refunds
• Exceptional cases at management discretion

Email: billing@propertyrialto.com

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5. Anti-Fraud Policy

• Immediate suspension or ban
• Blacklisting
• Reporting to authorities

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6. Disputes & Complaints

Email: support@propertyrialto.com

• Response: within 2 hours
• Resolution: within 5 days
• Escalation: up to 14 days

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7. Policy Updates

Policies may be updated anytime. Users will be notified 14 days before major changes.

Continued use means acceptance of updates.

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Last Updated: __________________________

Approved by (CEO — Green World Business Holdings): __________________________